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Etiquette in the 21st Century and How to Combat Incivility MP3

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Item Number: AICI-10-004-M
Peter Post

Great business relationships are builtand money is madewhen colleagues and clients know how to "play nice." Practicing respect, courtesy, and honesty in our social and work lives is perhaps even more important today than in 1922, when Emily Post wrote Etiquette. Join Peter Post as he explains what has changed in the world of business etiquette and what remains the same. Find out what you can do today to enhance your relationships and create the success you want.

Peter Post is the author of The Etiquette Advantage in Business and a director of The Emily Post Institute. He is also creator of the Emily Post Business Seminar series and Train the Trainer Program. He writes The Boston Sunday Globe's weekly business etiquette advice column, "Etiquette at Work" and is a popular voice in the media world. One of Emily Post's four great-grandchildren, Peter Post has 25 years of experience in marketing, public relations, and etiquette education. Learn more at

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